Returns & Exchanges
At Corston USA, we want you to be completely satisfied with your architectural hardware and home accents. If your order isn't quite right, we offer a 30-day return window for items in their original, uninstalled condition.
Initiate Your Return
Log into our online portal with your order number and email address to request a return authorization.
Package Securely
Place the items in their original Corston packaging to ensure they are protected during transit and avoid damage fees.
Affix Shipping Label
Print the provided prepaid shipping label and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing